First, this merchant's customer service team is superior, and I thank them for their help. The shipment turned up missing during the holidays. This handrail is perfect for my needs. No, I am not an old geezer. But - sometimes - when I am taking the dogs out for a walk, I become "airborne" on the steps because of leash pulling. The dogs see something of interest and unexpectedly off they go, pulling me behind. Now I can grab ahold of this handrail rather than being dragged and hurt. The handrail simply lends more stability for me and others using my deck stairs (I have two steps from the deck/porch). It was simple to put together, taking only 2 minutes. This metal is NOT cheap aluminum. You are going to be SURPRISED. It is very robust. It is a good value every way around, worth every penny. The only suggestion I can make is this one: Use your own screws for the base rather than those with the kit. P.S. Everything you need has been thoughtfully placed into an installation kit that comes with the handrail. However, the screws provided in the kit are a little "rubbery". If you need to back them out again - because you've changed your mind about the location of the handrail (like I did) - it's tricky to do so. Use your own Phillips screws for this project instead. Thank you.
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